About Us

PAL Port Agent

INDONESIA, the world's largest archipelago, consists of more than 17,000 islands. Indonesia is an exporter of palm oil, coal, LNG, fisheries, agriculture, and other manufactured products. Instead, the country is an importer of crude oil, oil-related products, animals, meat, and food products, as well as other finished goods.

There are hundreds of seaports across the country, serving ships for domestic and international shipping. All these cargo movements require a ship or ocean liner for transportation.

Therefore, the vessel owner or operator requires the services of a vessel agent of reasonable quality and cost, to handle their vessel calls. PAL Port Agent can provide value-added services to principals, to ensure the professional management of their vessels while in Indonesian ports.

PT Pelabuhan Aria Lestari is a Shipping Agency company committed to providing professional, fast and reliable services for ships operating in Indonesian waters.

With an experienced team and extensive network, we are here as a strategic link between ship owners and port authorities, ensuring smooth ship operations from arrival to departure.

Vision

To become a leading, trusted, and international standard ship agency company in supporting the smooth running of shipping activities in Indonesia.

Mission
- To provide fast, accurate and compliant ship agency services.
- Become a trusted partner for ship owners and shipping operators.
- Support the smooth distribution of national and international logistics through professional services at each port.
- Prioritizing efficiency, safety, and compliance with maritime law.

Our Services

1. Shipping Agency Services
- Clearance In & Out process of ships.
- Processing of ship and cargo documents.
- Coordination with port authorities (Syahbandar, Customs, Immigration and Quarantine).
- Provision of ship logistics needs (provisions, bunkering, freshwater, crew change).
- Operational monitoring during ship berthing.

2. Operational Support
- Shipping information & ship schedules.
- Licensing consultation and document processing.
- Handling ship emergency needs at the port

Why Choose Us?
- Professional & Reliable
The team is experienced in managing various types of ships, from cargo, tankers, Tongkang, Tug Boat to passenger ships.
- 24/7 Service
Ready to serve ships anytime with a quick response and the right solution.
- Extensive Network
Supported by solid connections with port agencies and business partners throughout Indonesia.
- Regulatory Compliance
Always follow the standards and regulations that apply in the national and international shipping industry.

• PT Pelabuhan Aria Lestari (PAL Port Agent) is a shipping agent based in Jakarta, Indonesia. The company was established in November 2020 as a subsidiary of PT. Bumi Laju Raya.
• In accordance with the regulations of the Ministry of Transportation, the company obtained a Ship Agency Business Permit (SIUPKK) in June 2021.
• The founders of the company consisted of veterans in the shipping business and the Petrochemical Industry.